FAQ - Infracooka
Future of cooking

WHAT DOES INFRACOOKA MEANS?

INFRACOOKA is a breakthrough technology by a step ahead in the future of cooking.

The patented design burner emit heat with unique advantage of  heat backup and penetrating nature that can cook inside to outside while grilling and give backup up to 30 minute.

The heat source is Just like the Sun that emits heat  that warms up our world and balances the environment as well as gives us healthy life.

Direct heat / fire  is the only natural way of cooking through electricity that preserves taste &  nutrition, provides high energy saving, multipurpose cooking by boiling/frying/roasting/grilling as well as all round health benefits.

HOW DOES IT COOK?

The heat waves penetrates the substances like utensil or foods very deeply and instant heat up by utilizing less electricity. While grilling or roasting the heat penetrates the food and starts cooking from inside to outside that result consistent cooking without loss of nutrition that makes a delicious taste.

DOES IT SUPPORT ALL TYPE OF UTENSILS/POTS?

As INFRACOOKA is a direct source of heat just like traditional wood/coal fire so all type of utensils/pots made of aluminum/steel/ copper/ ceramic even earth pots  all of flat bottom can be used.

DOES IT SAVE ELECTRICITY?

Yes INFRACOOKA technology works on very less power of electricity due to its unique DHC technology of heating , 

WHY THE TOP SURFACE GLASS REMAINS HOT FOR FURTHER 20-30 MINUTE AFTER USE?

This is the advantage of technology that once the heat is stored it gives extra 20-30 minute for cooking without use of electricity so that you can switch off and set timer as per your assumption of cooking time.

It makes more electricity saving means economical for your pocket.

WHAT ARE THE ADVATAGES FOR HEALTH?

INFRACOOKA is a direct source of heat as traditional cooking. It has no MAGNETIC RADIATION, Its heating has the same health advantage of sunshine (Sun Rays) that increase Vitamin D &  also increase white blood cells count which means high immunity & healthy life.

Whatever you cook is more delicious and is full of nutrition and bacteria/virus free making it all round healthy cooking.

WHAT IS THE LIFE OF Burner (HEATING SOURCE)?

The normal life of infra heat emitter is 6000 hours, if used 2 hours every day than it lasts 8.2 years. It is really a great thing that is worth your money in terms of its life and electricity saving.

WHAT CAN BE THE MINOR PROBLEM IN INFRACOOKA DURING USE?

INFRACOOKA is a problem free technology, only you have to maintain it by cleaning glass surface as well as checking the Air Inlet and Air outlet vents as per details given in use and care manual.

WHAT CAN BE THE MAJOR PROBLEM IN INFRACOOKA DURING USE?

The major problem is rare but considering manufacturing defects in ratio of 1000:1, the major problem can be sudden fan off, no power, touch sense malfunctioning etc.   It is designed with all safety features i.e. high voltage/low voltage protection /high temperature protection with error display as per given in use and care manual.

WHAT IS THE WARRANTY PERIOD AND AFTER WARRANTY SERVICE?

The standard warranty period is of 2 Year & also after the warranty you get services but with nominal charges if some parts needs to be changed. See warranty statement in use & care manual.

*Glass is not covered in Warranty.

IF ANY PROBLEM ARISES AFTER PURCHASE, HOW FAST IS THE AFTER SALES SERVICE?

It is mandatory to register warranty immediately after purchase through your own mobile number as per direction given in the warranty card. This way Smithcucina can maintain your record and there is no need to show your warranty card after registration.

In case of any problem, you need to call Toll Free # 1800 1200 175 or mail to support@smithcucina.com to inform about your complain and you well get instant solution to your full satisfaction.

Facts of electric cooking
common misunderstanding clarification.
Start Chat
🙂 Do you have any questions about our products or services? Ask and we will answer you as soon as possible
🤗 Your quick contact form 👇👍