Effective Date: 1st April 2014
At Smithcucina, we stand behind the quality and reliability of our products. This Warranty Policy ensures our commitment to customer satisfaction and product durability.
1. Warranty Coverage
Smithcucina products come with a 1 Years warranty covering:
- Manufacturing defects in materials and workmanship.
- Performance issues due to faulty components under normal use.
2. Exclusions
The warranty does not cover:
- Damage caused by misuse, improper handling, or unauthorized modifications.
- Normal wear and tear, cosmetic changes, or environmental factors affecting performance.
- Issues arising from improper installation, voltage fluctuations, or non-standard usage.
3. Claim Process
To file a warranty claim:
- Contact us at support@smithcucina.com with purchase details and a description of the issue.
- Our support team will assess the claim and guide you through the next steps.
- Repairs or replacements will be provided based on the nature of the defect and warranty terms.
4. Warranty Service Options
- Replacement of defective parts or full product replacement (subject to evaluation).
- Repair service by authorized technicians if applicable.
5. Changes to Warranty Terms
Smithcucina reserves the right to update or modify warranty terms as needed. Any changes will be reflected on this page.
6. Contact Us
For warranty-related inquiries, email support@smithcucina.com.