Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3 - 5 business days
State whether or not shipments or deliveries occur on weekends or holidays. Communicate what the customer should expect if your company is experiencing a high volume of orders and if they should expect any delays. Let them know how you will communicate these changes.
Shipping rates and delivery estimates
Shipment method | Estimated delivery time | Shipment cost |
Standard | 3-5 business days | Free |
Shipment confirmation and order tracking
Let your customers know when they’ll receive a shipment confirmation and tracking number.
Customs, duties, and taxes
Smithcucina is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Smithcucina is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team - support@smithcucina.com, directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
we provide globally within 15 days in all Prepaid orders